Privacy policy

Learn more about Alegria Collaborative’s privacy policy and how we use your information.

We use your Personal Information only for providing and improving the website and our services. By using the Site, you agree to the collection and use of information in accordance with this policy.

INFORMATION COLLECTION AND USE

For a better experience, while using our website, we may require you to provide us with certain personally identifiable information, including but not limited to your name, email address, phone number, and postal address. The information that we collect will be used to contact or identify you as requested.

LOG DATA

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor, and analyze this data.

SERVICE PROVIDERS

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our services & website.

  • To better enhance the user experience of the website.

  • To provide the services requested on our behalf.

  • To perform Service-related services; or

  • To assist us in analyzing how our website is used.

We want to inform our users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

SECURITY

The security of your Personal Information is important to us, but, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

LINKS TO OTHER SITES

Our website may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 HIPAA Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW INFORMATION ABOUT YOU AND YOUR TREATMENT MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Alegria Collaborative is required by law to maintain the privacy and confidentiality of your health information and to provide you with notice of its legal duties and privacy practices with respect to your health information. Please also respect the privacy of others you encounter in treatment.

Alegria Collaborative collects health information about you and stores it in an electronic health record. This is your medical record. The medical record is the property of Alegria Collaborative, but the information in the medical record belongs to you. The Health Insurance Portability and Accountability Act (HIPAA) requires Alegria Collaborative to maintain the privacy of your medical record. HIPAA generally requires that any uses or disclosures of information in your medical record be limited to the minimum necessary to the purposes of the uses or disclosures. HIPAA also provides you certain rights with respect to the information in your medical record which are described below.

Information relating to your treatment at Alegria Collaborative is protected by federal regulations specific to mental health, drug, alcohol treatment, which are known as 42 CFR Part 2. These regulations protect the confidentiality of information relating to the identity, diagnosis, prognosis, or treatment of any patient in a drug or alcohol treatment program. Alegria Collaborative may not disclose records relating to your treatment without your written consent, except in narrowly limited circumstances. Under 42 CFR Part 2, the terms of a written consent to disclose information must specify the scope and types of information to be disclosed, the parties to whom the information may be disclosed, the purpose of the disclosure and the timeframe of the consent. You may revoke a consent to disclose information relating to drug and alcohol verbally or in writing at any time.

Alegria Collaborative may ask for your written consent to disclose treatment information for certain purposes, including releasing treatment information to or obtaining information from your other medical providers, obtaining payment from insurance or other payors, contacting your family either for treatment purposes or in the case of a medical or other emergency. Alegria Collaborative will not disclose your treatment information for these purposes without your consent.

Alegria Collaborative may disclose treatment information without your written consent under certain narrow circumstances as permitted by 42 CFR Part 2. For treatment purposes, Alegria Collaborative is permitted to use and disclose treatment information internally and to entities with which it shares administrative control. Alegria Collaborative is permitted to share treatment information as necessary with qualified service organizations that agree to maintain the confidentiality of the information. Alegria Collaborative also may disclose treatment information to outside auditors, regulatory agencies, and evaluators and for certain research purposes. Alegria Collaborative may disclose treatment information without your written consent when necessary in a life-threatening medical emergency and may disclose to report a crime on the premises or against Alegria Collaborative personnel. Alegria Collaborative also may disclose patient information without consent where the state mandates child abuse and neglect reporting; when cause of death is being reported; or when required by a valid court order that contains specific required findings. Alegria Collaborative may contact you to share information about Alegria Collaborative’s treatment services or to send you reminder notices of future appointments for your treatment.

  1. Your Health Information Rights
    In addition to protecting privacy and confidentiality, HIPAA and 42 CFR Part 2 afford you the following rights with respect to your medical record and mental health, drug, or alcohol treatment information:

  2. You have the right to a paper copy of this written notice of Alegria Collaborative’s privacy practices. 2. You have a right to request a copy of your treatment record or to receive your health information through a reasonable alternative means or at an alternative location. Alegria Collaborative requires that all such requests be put in writing. A reasonable fee will be charged for copying your health information.

  3. You have a right to request that Alegria Collaborative amend health information that is incorrect or incomplete. If Alegria Collaborative determines not to amend the health information, it will provide you with an explanation of the reason for the denial and your rights to disagree with the denial.

  4. You have a right to request restrictions on otherwise permitted uses and disclosures of your health information. Alegria Collaborative is not obligated to comply with such requests.

  5. You may request that we provide you with a written accounting of all disclosures made by us during a specific time (not to exceed 6 years). We ask that such requests be made in writing on a form provided by our services. Please note that an accounting will not apply to any of the following types of disclosures: disclosures made with your written consent for reasons of treatment, payment, or health care operations; disclosures made to you or your legal representative, or any other individual involved with your care. You will not be charged for your first accounting request in any 12-month period. However, for any requests that you make thereafter, you will be charged a reasonable, cost-based fee.

 CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

CONTACT US

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.